Terms and Conditions

Terms & Conditions (Website + Services + Communications)

Last Updated: February 3, 2026
These Terms & Conditions (“Terms”) govern your use of brcworcester.com, our online forms, and communications from Balanced Recovery Center (“we,” “us”). By using our website or submitting information to us, you agree to these Terms.

Business Contact:
Balanced Recovery Center
51 Union Street, Suite 002, Worcester, MA 01608
508-593-1103

1) No Medical Advice

Information on this website is for general informational purposes and is not medical, clinical, or legal advice. Always seek qualified professionals for advice specific to your situation.

2) No Emergency Use

Do not use our website, email, chat, or SMS for emergencies. If you need urgent help, call 911 or go to the nearest emergency room.

Age Restriction (18+)

This website and our online forms are intended for individuals 18 years of age or older. By using this website, submitting information, or requesting services through our website or communications channels, you represent that you are at least 18. If you are under 18, you may not use this website or submit forms. A parent or legal guardian must contact us directly at 508-593-1103.

3) Appointments, Scheduling, and Communications

Appointment times are not guaranteed until confirmed by our team.

You agree to provide accurate contact information so we can reach you about scheduling and service updates.

Cancellation and rescheduling policy: [INSERT YOUR CANCELLATION/NO-SHOW POLICY HERE]

4) Payments (If Applicable)

If payments are collected for services, you agree to provide accurate payment information and authorize charges for agreed services under posted or disclosed terms.

5) Acceptable Use

You agree not to:

Use the website for unlawful purposes

Interfere with website security or functionality

Submit malicious code, spam, or abusive content

Misrepresent identity or submit false information

6) Intellectual Property

All content on brcworcester.com (logos, text, graphics, layouts, and materials) is owned by Balanced Recovery Center or its licensors and may not be copied or used without written permission.

7) Third-Party Links

We may link to third-party sites. We are not responsible for third-party content, policies, or practices.

8) Disclaimer and Limitation of Liability

To the fullest extent permitted by law, Balanced Recovery Center is not liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of the site or communications.

9) Privacy

Your use of this site is governed by our Privacy Policy (posted on brcworcester.com).

10) Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts.

11) Contact

Questions: call 508-593-1103.

Mobile Messaging Terms of Service (SMS / A2P 10DLC)

Program Name: Balanced Recovery Center Alerts
Last Updated: February 3, 2026
Business: Balanced Recovery Center, 51 Union Street, Suite 002, Worcester, MA 01608
Phone: 508-593-1103
Website: brcworcester.com

1) Program Description

By opting in, you agree to receive SMS/text messages from Balanced Recovery Center related to:

Appointment confirmations and reminders

Scheduling updates and service coordination

Administrative follow-ups and service information

Marketing/promotional messages only if you separately opt in

2) Message Frequency

Message frequency varies based on your interaction with us. Typical frequency may be up to 4 messages per week, and may increase around appointment activity.

3) Costs

Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4) Opt-In

You may opt in by:

Submitting a form on brcworcester.com with the SMS consent checkbox checked, or

Confirming consent via a double opt-in flow where applicable (e.g., replying YES to confirm)

5) Opt-Out

You can opt out at any time by replying STOP. After opting out, you will receive a confirmation message and will no longer receive texts unless you re-opt in.

6) Help

Reply HELP for assistance, or contact us at 508-593-1103.

7) Privacy

We respect your privacy. Please review our Privacy Policy on brcworcester.com.