Kristy Navarro, MSW, LICSW/LCSW
Clinical Director

With over a decade of dedicated service in mental health, trauma advocacy, and community support, Kristy empowers individuals, families, and future human service professionals across Massachusetts and Connecticut.

She holds a Bachelor of Science in Criminal Justice from Bay Path University (magna cum laude) and a Master of Social Work from Springfield College (magna cum laude).

Kristy's career spans direct crisis intervention, clinical supervision, and program administration. Having served as Director of Survivor Outreach & Advocacy and Director of Parent & Youth Support Services at the YWCA of Western Massachusetts, as well as Clinical Supervisor at the BestLife Clinic and Golden Years Behavioral Health Group. She has extensive experience building trauma-informed systems and leading multi-disciplinary clinical teams.

Alongside her clinical work, she served as an Adjunct Professor in the Human Services Department at Holyoke Community College.